Home Forums Pianobook Not Receiving download links

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  • #1580
    jakey
    Participant

    I have tried numerous times in the past two weeks two download a few instruments but for some reason, I’m not getting any emails with the links. (Or any at all)

    I even tried making a separate account with a different email and had the same problem.

    All this being said Pianobook and Spitfire are legends and always will be.

    #2368
    bill kelm
    Participant

    Yeah, I had the same problem. now it’s worse. I can’t even put anything in my cart. I hope whoever it is that is messing with this site’s operation gets it sorted out soon.

    #2369
    ngoc
    Participant

    You get no download link sent to your email.

    After you click on “Get the link” and you get to the purchase confirmation site, there is a blue highlighted link with “Kontakt” under “Products”. That’s your download link.

    #2370
    bill kelm
    Participant

    I am aware of that, and yes, that is what I was doing before the site got worse. Now I can’t even put any libraries in the cart ( much less download them or send a link). This problem is the same on my computer, my wife’s computer, and my phone……so some change must have been made to the site.

    #2393
    Orellos.P
    Participant

    Not receiving emails with links either. Something is certainly up. Hope they fix it soon.

    #2395
    Orellos.P
    Participant

    Thank you very much Mr din!

Viewing 6 posts - 1 through 6 (of 6 total)
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