Family Grand and Kontakt 6

[Paul Colson]

So from today on, I learned about Pianobook from the VI-Control website.
They mentioned the FamilyGrand and Wintervoices free download and that is
what I did.

But by opening FamilyGrand in K6 (full version), I got a picture of
“Autumn Piano” containing view of some piano-strings and also a number .605 on it (?).
No idea where this is coming from as the used .png file is not even;within the FG
library. The skin is also different mentioning “Dry”, “Slate” and “Tape”, with no
slider under “Slate”. I cannot even find this exact picture on my computer.

Hmm, probably some other library is disturbing with an identical file name?
I searched my Mac from top to bottom, all disc’s and no doubles on the
“Template_Skin_with_Mic_Levels.png” file found on any of them.
Also no .png file remotely resembling this Autumn Piano image.

Anybody any idea what is happening ?

[gomester]

I have exactly the same issue! If I run the NKI diretly from my downloads folder on my macbook, the skin is fine. If I run it directly from the folder I want to keep it in on an SSD, or from Kontakt, or from Kontakt inside Logic I get the same issue as you. Some clash with a library called Autumn Strings?

I thought someone at Pianobook admin had mixed up their downloadable files, but no-one else seems to be mentioning this issue.

Wonder if we will get to the bottom of it!!

[bo din]

I can recreate this issue [in Win10 20H2] but only if I move individual files rather than copying the whole Family Grand folder from one drive to another.

[gomester]

Thanks for that bo din. Sadly I can’t resolve the issue by copying the whole folder rather than the individual files. The problems continues regardless of the copy method

[Pete Kowalsky]

I have no problems with the skin on my MacBook Pro (MacOS 10.15.7) but when I load this .nki instrument it doesnt play any sound. In fact, it hangs Kontakt 6 (latest per Native Access). Other instruments and libraries work fine here. This is weird. How can we get some help with this?

Thanks!

[Pete Kowalsky]

Think I figured my issue out – Kontakt 6 memory server doesn’t seem to “like” this library / instrument. I disabled it, and upon re-starting Kontakt, it’s fine and working now. Odd that none of my other libraries seem to have any issues with that being enabled. Whatever!

I feel like I need some Kontakt training – maybe time to spend a half-day on Youtube watching some tutorials… 😉

[HardyP]

Hi Pete,

I have the same issue – opens fine in Kontakt 6 (in Logic X and standalone), but no sound at all. But re-starting Kontakt does not help on my side…

[JossGEdwards]

Pete and HardyP,

I have the same issue with the .nki and kontakt 6; there’s no sound and will hang Kontakt if I try and close it. I’ve not found a solution yet so if anyone has any ideas please share them here! Joss

[John McFarlane]

I was able to re-create this;

Make sure when you’ve unzipped the download that you copy across everything into a Family Grand folder. If you do not have the samples and resources folders within Family Grand, it won’t display the Family Grand correctly but the Autumn skin mentioned by others…

[HardyP]

Hi John,
I can see the skin, but there´s no output. I took the full unzipped folder (even with it´s original name and all other formats)

Here is my folder structure:
https://mega.nz/file/iOxSibRR#iinDwPoXgSVy0VKqURw40XTVVcmIWiqht-0rZ8viTKs

BTW, with DecentSampler it works fine, so sample files seem to be ok.

[Alan Hill]

Hello all,

I’m having the same problem. Kotakt 6 works fine with other libraries from here but this one has no sound and hangs Kotakt.

I am copying the whole folder across to my sample library, as I would with any other library, so sample are in the sample folder but still no joy.

Any advice appreciated.

Alan

[Alan Hill]

I followed Pete’s solution of turning off the memory server and it worked fine.

[HardyP]

Alan, thank you so much for pointing that out again, I misread his mail ar first: I closed memory server and Kontakt, but did not de-activate in the settings… after that, I had also lighting fast loading, BTW.

[Pete Kowalsky]

Joss, HardyP and Alan Hill et al –

Yes, in Kontakt go into Options, Memory, and uncheck Enable Memory Server and then restart Kontakt (or your host). Sounds like you figured it out. 😉 Glad it worked for you – I haven’t had any libraries behave like this before, but like I said, I’m no Kontakt “guru”.

I purchased Kontakt recently (and deleted my old less-than-legit version I’m happy to say). As much as I do not like Kontakt and NI’s somewhat stale Komplete bundle, I’d like to NOT miss out on certain amazing libraries/instruments such as these. In fact, I now own Komplete as well though it is not my favorite “piece of kit”.

<RANT>
I would love it if there were a Spitfire Labs type version of these PianoBook instruments (or even UVI Workstation) that doesn’t rely on Kontakt at all. Decent Sampler is okay but seems pretty, uh, “Spartan”. 😉 The main issue for me and I think lots of people these days is the UI size of Kontakt is not scalable and is TINY. On a 4K monitor it causes all kinds of problems trying to scale things and not ruin the look of your other stuff. On a multi-monitor setup, you can reduce the resolution of one just for older plugins but MAN what a PITA. Anyway, if NI would just UPDATE KONTAKT to address this (and help their library owners update their artwork to scale / etc), it would be GREAT and I for one wouldn’t be bitching about it.
</RANT>

[Paul Colson]

Still always showing The Autumn Piano.

I moved all files in another folder named “family grand” : same result
Opening from within Kontakt or not : same result

I keep getting the wrong skin and cannot find anything within my libraries that is
called Autumn Piano or has this picture or whatever. The sounds are ok, so not
a problem, just annoying.

I just discovered that midi-learn also gets weird. I wanted both mic positions mapped
to 2 rotary encoders on my S61MK2 and I get only one to work (last one I add).
Tried with some other libraries of different origin and all work fine.

But I’m not complaining, the sound is great !!

[Author]

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